At Speedy Auto Glass Specialists, our team helps motorists with windscreen and automotive glass requirements by carrying forward the specialist knowledge that has shaped our business since Speedy was established in 1999. For us, this history matters because experience influences how we approach windscreen installation, materials, workmanship and customer guidance.

Where Our Automotive Glass Story Began

Our story did not begin when Speedy opened its doors in 1999. The family’s connection to the automotive glass trade reaches further back.

This distinction is important. Our family’s automotive glass experience spans three generations, while Speedy Auto Glass Specialists was established in March 1999. Today, automotive glass remains at the centre of our auto glass services in Penang.

Robert Siew: More Than 50 Years in the Automotive Glass Trade

Robert Siew represents the second generation of our family’s involvement in automotive glass. Having followed his father into the trade, Robert says he has accumulated more than 50 years of personal experience.

That experience has shaped a straightforward principle within our business: windscreen installation should be handled carefully rather than rushed. As Robert puts it, “Every step is important.”

In this interview, Robert shares how he entered the automotive glass trade through his father and explains why careful windscreen installation matters based on what he has seen during more than five decades in the trade.

Robert explains that poor installation can contribute to problems such as water leakage, windscreen cracking and outside odours entering the vehicle. That is why our team considers the complete installation process—not simply how quickly a piece of glass can be fitted.

Customers can also see the environment behind our work by taking a look inside our auto glass workshop in Perai, Penang.

What Decades of Experience Teach Us About Windscreen Installation

Long experience in automotive glass has reinforced one key lesson for our team: the quality of a windscreen replacement depends on the entire process.

Several principles continue to guide how we approach our work:

• Every stage of windscreen installation matters.
• Repair or replacement should depend on the actual condition of the glass.
• Installation materials and specialised equipment matter alongside the automotive glass itself.
• Insurance claims require clear guidance because requirements can differ.
• Workmanship after installation matters, not simply how quickly the glass is fitted.

For motorists dealing with damaged glass, our professional windscreen replacement in Penang service focuses on careful installation using suitable automotive glass, specialised equipment and installation materials.

Not every damaged windscreen necessarily requires immediate replacement either. For smaller damage, our team can first assess whether stone chip repair in Penang may be appropriate based on the location, extent and condition of the damage.

Passing the Family Business to the Third Generation

Nicholle Siew represents the third generation of our family business. Her involvement marks the continuation of the family’s connection with Speedy while helping us maintain the established focus on automotive glass that has defined the business since 1999.

As our business moves into its next generation, our focus remains on continuing Speedy Auto Glass Specialists as an automotive glass specialist and serving motorists with the same attention to careful windscreen and automotive glass work.

What Do Three Generations Mean for Our Customers?

Family history has value only when the experience behind it translates into how customers are served.