WINDSCREEN INSURANCE CLAIM ASSISTANCE
Windscreen Insurance Claim Assistance
Enquire About Your Windscreen ClaimIf your windscreen is chipped, cracked or damaged and your motor insurance policy includes applicable windscreen coverage, we can help you manage the claim requirements. From our base in Perai, Penang, we assist with coverage checking, document guidance and coordination of the applicable windscreen repair or replacement.
What Our Windscreen Insurance Claim Assistance Helps With
Windscreen claim requirements can differ depending on your insurer, policy, vehicle ownership and circumstances. Our team can help you understand what applies to your situation and identify the information or documents you may need before proceeding.
Once the relevant claim requirements are confirmed, we can coordinate the applicable windscreen repair or replacement service.
How We Assist with Your Windscreen Claim
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Check your coverage – We help check relevant windscreen coverage information under your active motor insurance policy.
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Identify the required documents – We explain which supporting documents may be needed based on your vehicle and claim circumstances.
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Confirm the claim requirements – We help you understand the applicable requirements before the windscreen service proceeds.
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Coordinate the windscreen service – Once the requirements are confirmed, we can arrange the relevant windscreen repair or replacement.
What Documents May Be Required?
There is no single checklist that applies to every windscreen claim. Depending on your insurer, vehicle ownership and circumstances, documents may include:
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Motor insurance policy or insurance information
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Vehicle registration card or relevant vehicle details
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Identification documents
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Driving licence
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Previous insurance information
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Tint warranty or invoice
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PUSPAKOM report, where applicable
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Company documentation for company-owned vehicles
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Other supporting documents requested for the particular claim
For a company-owned vehicle, additional company documentation may be required. Let us know that the vehicle belongs to a company when you enquire so we can explain the applicable requirements.
Insurers We Work With
We work with numerous major insurance providers and became a panel workshop for up to 20 major insurers. Our insurance relationships include:
- AIA
- AIG
- Allianz
- Berjaya Sompo Insurance
- Chubb
- Etiqa
- Generali
- Liberty Insurance
- Lonpac Insurance
- MSIG
- Pacific & Orient Insurance (P&O Insurance)
- Pacific Insurance
- QBE
- RHB Insurance Berhad
- Tokio Marine Insurance Group
- Tune Protect
- Takaful Malaysia
- Takaful IKHLAS
- Zurich
Insurance arrangements and claim requirements can differ, so we can help you check what applies to your individual policy and claim.
Freedom of Choice for Your Windscreen Tint
For applicable windscreen claims, you may submit a third-party tint bill, with the applicable amount handled according to the claim offer.
This gives you greater freedom of choice rather than necessarily having to select our own tint service as part of the claim arrangement. We can explain the relevant arrangement and documentation for your claim before you proceed.
Auto Glass Service Since 1999
We have served motorists since 1999, with automotive glass at the centre of our business. When an eligible claim requires windscreen replacement, we use automotive glass sourced through established industry suppliers, specialised installation equipment and quality installation sealants.
A typical windscreen replacement takes approximately 2–4 hours, depending on the vehicle and job requirements.
Check Your Windscreen Claim Requirements
Tell us about your windscreen damage, vehicle and insurance coverage. We can help you understand the relevant requirements, identify the documents you may need and coordinate the applicable windscreen service once the claim requirements are confirmed.
Frequently Asked Questions
Yes. We assist with eligible claims involving privately owned and company vehicles. Company-owned vehicles may require additional company documentation, so let us know the vehicle ownership when you enquire.
Contact us with your insurance and vehicle information so we can help check the applicable windscreen coverage and claim requirements. Requirements can vary according to your policy and individual claim.
For applicable claims, you may submit a third-party tint bill, with the relevant amount handled according to the claim offer. We can explain the applicable arrangement and documentation before you proceed.
